Shipping Information
- US mainland packages of Angstrom Minerals TM are shipped via FedEx ground
delivery
- Packages to Alaska sent via Priority Mail, and packages to Hawaii shipped FedEx
2nd Day or Priority Mail
- UPS/Federal Express 2nd Day Air are available per your request/cost
- In the event there is no one to receive/sign for the packages on the first delivery,
the carrier will make two additional attempts to deliver, after which the package
will be returned to Elemental Research, LLC. If returned, the packages will be
subject to a 20% restocking fee plus any additional shipping fees.
- Packages delivered by FedEx or any other carrier in a damaged condition should
be promptly reported to your local carrier's office. Please retain the original
shipping carton for the carriers examination. Following their inspection of the
package, the carrier will pick up the damaged product(s), handle all details on the
claim and will notify Elemental Research, LLC. Please do not return damaged
packages to our office.
Ordering and Handling Information
- US orders are charged $15.00 per case and $9.50 on smaller lot boxes - this is a
flat fee
- We do not offer Cash On Delivery (COD) at this time
- Prices are subject to change without notice
Return Information
To receive return approval, you must call within 30 days of the order date. State the
product name, code, invoice number and reason for the return. Returned unopened
products must be in the original container (carton and bottle) and free of markings or
price stickers. If returned, the package(s) will be subject to a 20% processing fee plus
any additional shipping fees.
A $20.00 fee will be charged on all returned checks.
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